Close this search box.

Frequently Asked Questions.

. Why PTN?

AHT is one of the oldest, well-trusted and diverse dried fruit and nuts manufacturer and exporter. Proud to announce we are the leading company in the private label/retail industry, allow our customers to design their desired packaging based on the market demand, rules and regulation. Senior management commitment always focused on sustainability, quality culture, and transparency. As we are a Sedex member below four items always take place beside the business:

  • Environment
  • Business ethics
  • Health and safety
  • Labour right

According to the most updated standards and rules with the best high-tech equipment and machinery, we design safety, quality and legality into our products and manufacturing processes. We guarantee AFLATOXIN-FREE and PESTICIDE RESIDUES-FREE products. PTN is IFS, FSSC 22000, KOSHER, HALAL certified, SEDEX member but we are not going to stop here. Meanwhile, major investments and efforts made to announce that we already have organic certificate for Dates and Dates products and good news about the obtaining new organic certificates for other products are on the way. More than an exporter, we will be your consultant. We place our customers above everything else as we realize that every business is unique and therefore every client has individual requirements.

. How can we place orders?

It is better to place an order by email our professional marketing team will get back at due course.

. What are your shipping terms?

Normal shipment is “by sea”. Shipment by air, couriers, post parcel can also be arranged upon request.

. How fast can you make shipments? How fast can we receive goods?

Transit period depends on a wide variety of factors – such as order type, quantity, number of mixed products in one shipment, shipping mode, or delays at customs at destination. Normally Shipments can be made within 2-3weeks from date of receipt of order.

Will I receive options/advices to help me choose the product (s) I want?

Yes, definitely. By consulting with our export expertise, we’re happy to discuss and present available options based on different factors such as your local market demands and delivery methods. Once you’ve shortlisted the products you’re interested in, we will arrange samples for you to test and verify particularity of product .

Didn’t find your doubts clarified here? Fill up this Form for immediate response.

. Where are you located?

PTN’s head office is in Tehran-Iran, we can supply our loyal customers from our worldwide offices as well. we have our marketing team in 5 continents offering 24/7 online customer services.

. What are your opening hours?

SAT –THU 8:00-18:00 IRST (GMT+3:30) Friday is the weekend in Iran, but we are always online on Whats app: +989126213117

. How do we contact you?

We prefer all communications by e-mail to ,,where your messages will route to the appropriate department. Of course, you may also use a telephone or fax to connect us.

  • Iran Office :
  •  Tehran
  • (+98 21) 563270

. How long are prices valid?

Prices vary based on quantity, payment, and shipping terms. Therefore prices quoted based on requests. All prices are subject to our final confirmation unless otherwise mentioned in the quotation. Mostly all prices are valid for three calendar days.

. What are your minimum order quantities?

We do our best to deliver the goods at the lowest possible price to our is better to check the minimum order quantity with our sales experts case by case.

What quality guarantees are offered by you?

PTN is IFS, FSSC 22000, KOSHER, HALAL, ISO 9001:2008, ISO 22000: 2005, HACCP Certified and SEDEX member. We use a wide variety of brand new technology and machinery in our production line, While our valued customers’ feedback has always been effective in our success.